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Privacy Policy

This page explains our policy regarding any personal information you might supply to us whilst visiting our site. Our goal is to always protect your information.

We are committed to protecting your privacy and will only use the information we collect about you lawfully in accordance with The General Data Protection Act 2016 (GDPR). GDPR is the most important development of data protection in recent times and at Battens Farm we take this very seriously. We are amending the opt in process to receive newsletter/offers to a double opt in process. For existing customers we are identifying what information we hold, where and for how long. We will be sending an email to existing customers asking them to confirm the have opted in to our email campaigns.

We will only collect information given at the time of ordering and registering. We confirm that we will never pass on any of your information to any other companies. Any information collected by Battens Farm will only be used to send you further offers or promotional materials. Your details will be automatically added to our mailing list after you have confirmed this is your choice by opting in during checkout or by signing up to our newsletter - if you do not wish to receive any further offers or promotional material please email us at help@battensfarm.co.uk to unsubscribe or simply click the link a the bottom of all mail outs.

Your email address is essential for us to be able to send you important information such as order confirmations and changes to service. By registering with Battens Farm, you accept that your email address may be used to supply you with such information.

Use of cookies on our site

When you visit Battens Farm you can surf the site annonymously and access important information without revealing your identity. However, we may use 'cookies' to track your visit in order to provide a better service.

A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are.

A cookie will typically contain the name of the domain from which the cookie has come, the 'lifetime' of the cookie, and a value, usually a randomly generated unique number. Two types of cookies are used on this website:

Session Cookies

To allow you to carry information across pages of our site and avoid having to re-enter information. Within registration to allow you to access stored information.

To apply discounts dependant on your point of entry into the site.

Persistent Cookies

To help us recognise you as a unique visitor (just a number) when you return to our website and to allow us to tailor content to match your preferences. This also prevents you from having to 'Log In' every visit. The cookie cannot be read by a Web site other than the one that sent the cookie.

Disabling/Enabling Cookies

You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to access all areas of the site in so doing.

Search Engine Tracking

We reserve the right to track users interaction with the website to help the user experience of future website visitors.

Your Personal Information - What You Need to Know